Thank you for using the byAxel online store. The online store is owned and operated by byAxel AB, org no: 556767-8940 with the following conditions. Read them carefully before using the online store. By using the online store and placing orders you accept the terms. The terms and conditions constitute an agreement between you and byAxel. byAxel reserves the right to change or change these terms over time. You are responsible for keeping up to date on changes.
BUYING ORDERS AND CONTRACT
byAxel products that are ordered at www.byaxel.se or through our customer service are made by binding agreement on the product you specified when you receive an e-mail to the address you specified. By placing an order, you accept these terms. byAxel will only sell products to customers over the age of 18 or with the approval of a parent or guardian.
PRICES, FEES AND PAYMENTS
Prices are in Swedish kronor, KR, and all prices include VAT. Prices can also be displayed in EURO €, US Dollar $ and British Pound £. We accept the following payment methods:
All credit and debit card holders are subject to validation and approval by the card issuer and to maintain security and fraud prevention. There are no fees for paying by credit or debit card.
TERMS OF DELIVERY
The online store is open 24 hours a day, but deliveries take place Monday to Friday with the exception of Swedish holidays. After receiving an order, we will process and deliver your order in the shortest possible time. When your order leaves our warehouse and you have not picked up or received your order within 14 days of arrival it will be sent back to byAxel. Then a fee of 299 SEK will be charged to you as a customer to cover byAxel's administration, shipping and handling costs. Deliveries that are not collected or received have no legal right to cancel the purchase. If you as a customer want us to send again, we will charge for shipping again. We ship with DHL FedEx, Schenker and UPS, and the package will be delivered to the place of delivery. You will receive a message via email or text message, depending on your choice. Normal delivery time is 1-2 working days and outside Sweden is between 5-8 working days after your order is completed. Customs duties that may apply in international deliveries are paid by the customer.
If you want to return an item, you must return the item within 14 days of receiving the item. You will receive a full refund for the item, excluding shipping costs, within 30 days of receiving your return. But it will probably go much faster. As soon as we have received the return we will inform you via email. You may only return an item purchased from the online store if it is in perfect condition. This means that the goods are unused. Original packaging must also be returned. byAxel.se does not accept returns of products that have been used, are dirty, washed or otherwise damaged. If a product is returned and damaged in any way, the product is returned to the customer.
South Promenade 9
211 29 Malmö
You are expected to use your information for us to provide services to you. This will include handling of orders for shipping, SMS notification of delivery status, your account management, credit checks, information about new services, newsletters or other marketing services about changes or improvements to our services via email from byAxel. Your information can be used to improve the website's design and layout. In case of delivery problems, we will use the information to get in touch with you. We never disclose information to third parties for marketing outside byAxel. The information is forwarded to third parties. For example, byAxel forwards information to suppliers and consignors in connection with deliveries. Your data is only stored for as long as needed. You have the right to contact us. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. When you want, you can cancel your subscription with your personal information for marketing purposes (eg send directories, newsletters or offers).
Making card purchases in our online store is as secure as possible as all information is encrypted using Secure Sockets Layer (SSL). This means that the information is sent to a secure connection and your card information cannot be read by outsiders. All customers who pay by card are subject to validation checks. byAxel reserves the right to delay any suspected fraud orders. For security reasons, we do not store payment information in our database.
byAxel has made every effort to provide accurate information on the site. However, the information, text, images, graphics and other material may contain errors, may be incomplete or incorrect. In such cases, we cannot be held liable for any damage that results.
Without limiting your rights as a consumer to the law, these terms and disputes or claims are governed by Swedish law. Disputes or claims arising out of or in connection with these terms, violations or nullity thereof shall be settled by Swedish courts.