If you want to return an item you have purchased from the online store you are able to do so within 14 days after you have received the goods. You will get a full refund for the item, excluding shipping costs, within 30 days from the time we received the goods. Please note that the return shipping cost is not paid by byAxel. As soon as we have received the return, we will inform you via email.
You may only return an item purchased from the online store if it is in perfect condition. This means that the item is new and unused. Original packaging must also be returned. byAxel do not accept returns if the item has been used, are dirty, washed or damaged in any other way. If a product is returned and is damaged in any way, the product is returned to the customer.
Södra Promenaden 9
211 29 Malmö